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Shipping & Returns


SHIPPING POLICY

All orders are shipped with Courier Center from Athens, Greece. All orders are shipped within 2-3 business days.

EXPECTED DELIVERY
Greece 1-3 business days
Other EU Countries: 5 business days
Non-EU Countries: 10 business days

NON-EU COUNTRIES – CUSTOMS AND FEES
If you are ordering outside from the EU you might need to pay customs, taxes or duties. You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Very Gavello does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country. Please contact your local customs office to find out more information if you are unsure of the charges.

RETURNS
If we have shipped a wrong or defective item, please notify us as soon as possible and we will reimburse the fee for return shipment. In all other cases the customer pays for return shipments. Returns must be properly packaged. If you simply want to return your order for other reasons, disputes regarding the complaint may be referred to the Board for Consumer Complaints, whose recommendations we follow. Customers may choose their own preferred method of returning.

CANCELLATIONS
Under the Distance Contracts you as a consumer have the right to cancel your purchase without specific reason, within 14 days after you received the goods. You will receive a full refund on the condition that the product is unused and returned in its original packaging.